Last week, users began noticing a new app appearing in their Start menu on Windows 11, titled “OneDrive Photos” which was being forcibly installed by the OS. Naturally, this caused outrage among users who aren’t interested in using OneDrive for photo storage, resulting in pushback online.
Now, Microsoft’s EVP of Apps and Agents, Jeff Teper, has taken to X to explain what happened. He confirms that the OneDrive Photos app is an incubation project, which wasn’t supposed to rollout as widely as it did. “We are incubating a new photos experience in OneDrive that went more broadly than it should have in Windows. We’re fixing that. Windows Photos will always give you the option of local and cloud photos and the choice to use OneDrive or not.”
It looks like a switch was flipped on Microsoft’s end which made the already pre-installed OneDrive app begin showing the OneDrive Photos experience, which is usually hidden from the user currently. Microsoft has been building this new OneDrive Photos experience for a number of months, as it first leaked back in 2025.
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It’s unclear why Microsoft thinks it needs to build a dedicated OneDrive Photos app, especially when Windows comes preinstalled with an already competent photo viewer that does a good job of handling photos stored in OneDrive. The new OneDrive Photos app is a web app, which is heavy on RAM usage and not very responsive.
Although Microsoft has confirmed that the rollout of OneDrive Photos was an error, the company does say that it’s still looking forward to delivering this new experience soon. “We’re very excited for you to try out OneDrive’s photos features on desktop, web, and mobile and hear your feedback.”
It’s unclear if Microsoft intends to re-hide the OneDrive Photos app from appear on PCs where it shouldn’t. On my PC, I can still see the new Photos (Preview) appearing in Windows Search, which opens the OneDrive Photos experience. This isn’t the first time Microsoft has been caught automatically installing new apps on Windows 11. The OS has frequently been accused of automatically installing apps like Microsoft 365 Copilot, much to the dismay of users who don’t want it.
The good news is it appears Microsoft is listening to the feedback, and publicly acknowledging that it made an error with the rollout of the OneDrive Photos app is confirmation that it saw the backlash and understands that a lot of users don’t want this new experience. Hopefully that means the company won’t forcibly install it next time.
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