Windows 11 has received backlash from users, primarily because of Microsoft’s decision to integrate generative AI across every layer of the operating system. As a result of Windows 11’s reputation and general sentiment around it by users, the software giant announced that it is pumping the brakes on Windows 11’s AI push, approaching tools like Copilot AI and Windows Recall with a different strategy.
Interestingly, Microsoft recently published a blog post highlighting the best productivity apps for Windows to help users get more work done (via Windows Latest). While the company hasn’t categorically indicated that the apps featured in the list are arranged in any particular manner, Copilot got the first honourable mention.
But reports suggests no one is using Copilot
If recent reports are anything to go by, pretty much no one is using Microsoft’s Copilot AI. According to a report from The Information, the company’s sales representatives are struggling to meet their goals, primarily due to a lack of demand.
Microsoft dismissed the concerns, but the numbers tell another story. In its FY26 Q2 earnings report, CEO Satya Nadella revealed that Copilot AI usage has surged, growing nearly 3x year-over-year.
However, a separate report suggested that only 3.3% of Microsoft 365 and Office 365 users who interact with Copilot Chat actually pay for it despite the company’s massive $37.5 billion on its AI-themed efforts in the last quarter.
We asked Windows Central’s readers to participate in our poll and share if they were actively using Microsoft Copilot. The results were quite interesting, 27% of our readers who participated in the poll indicated that they use Copilot every day, and another 27% indicated that they don’t use AI at all.
According to SuperLDClark, “I can honestly say that Copilot is my most used feature within Windows next to the browser. It helps me manage my business, kids and school, and is a tremendous help to me as a head coach and commissioner of a youth soccer club. Please ignore the haters and keep up the great work Microsoft.”
Per the comments on that article, it’s apparent that people have different use cases for AI, including generating memes, while some don’t interact with the technology entirely.
Let’s hear what you think
Microsoft is calling Copilot the future of productivity on Windows 11, but the data suggests most people aren’t actually using it. So we want to hear from you: Is Copilot part of your daily workflow, or is Microsoft trying to force a feature people never asked for? Drop your experience below — honest takes welcome.
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